My page says "Website not activated"
Last updated: 2 Nov 2026
When you open Website Preview you may see "Website not activated from admin side." This means your page is not live yet. New pages are checked and turned on by our team.
Steps
- Sign in and open Website Tools > Website Information. Make sure the title and heading are filled and saved.
- Open Seller Tools > Add Product and add at least one product.
- Wait 24 hours after both steps are done.
- Open Website Tools > Website Preview again to check.
- If the page is still not active after 24 hours, raise a ticket in the Listing category with your company name.
Common mistakes
- Checking again before the 24 hours are over.
- Leaving Website Information half filled. The page cannot be activated without it.